Managing your subscription
Everything to do with subscriptions lives on one page. View what you're paying for, add a new exchange, or cancel one you've stopped using. It's all in the same place: your subscription page.
One thing to settle up front. Subscriptions are per exchange.
How subscriptions are structured
Autoview bills per broker, not per account. Each exchange you trade through has its own subscription, so a Kraken connection and an OANDA connection are billed separately and cancelled separately. That sounds like more bookkeeping than it is. The subscription page lists every exchange in one grid, and each card shows its own status.
Not everything costs money. Sandbox and testnet connections are usually free, so you can wire up an exchange, confirm the setup works, and only pay once you're ready to run live. Some connections also come included with any paid subscription, marked as Included on the card.
Viewing what you have
Open the subscription page and you'll see a card for each exchange. A card you're paying for is marked Subscribed. A free or bundled one shows its own label. Anything you haven't subscribed to yet shows its price and a button to start.
For invoices and payment history, use the Subscription History button near the top of the page. It opens the billing portal in a new tab, where past charges and receipts live.
Adding or changing a subscription
To add an exchange, find its card and click the price button. Autoview shows you a preview of the charge before anything is final, so you confirm the line items and total first, then complete the purchase. Free connections skip the charge entirely and activate from the same card.
After a successful subscription, the page points you straight at setup. If the exchange has a setup wizard you'll get a button into it. If not, you go to the API key screen to add credentials. Either way the next step is on screen, so you're not hunting for where to go.
Cancelling a subscription
Each paid card carries a Cancel button. Click it and Autoview confirms the details before doing anything. Read that screen. It tells you the exact subscription you're cancelling and what happens next.
Two things hold true on cancellation:
- Your access stays live to the end of the billing period. Cancelling now doesn't cut you off now. The subscription keeps running until the current period ends, then stops.
- You won't be charged again. No further renewal after you cancel.
Changed your mind? You can resubscribe at any time from the same page. Cancelling one exchange leaves your other subscriptions untouched.
A note for extension users
If you run the legacy Chrome extension, subscription changes don't always land instantly. The extension reads your account state when it connects, so a change you make on the website shows up in the extension after it reconnects, not the millisecond you click. If a new subscription or a cancellation hasn't reflected in the extension, the usual cause is a stale or dropped connection. Confirm the extension shows your account as connected, and reconnect if it reads as disconnected.
The webhook platform doesn't have this lag. It runs on our servers and reads your subscription state server-side, so a change is live as soon as it's saved. This is one of several reasons the platform is the path we point most people toward. Compare the two on the platforms page.